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California Office of the Patient Advocate
“Wow! Thank you so much for the prompt, very personable care. I showed up early and you were able to accommodate me. Everyone was friendly, kind and competent! Thank you!”
“I am so pleased with the care that I am getting from Dr. Sim and his entire department. I feel that Dr. Sim is always aware of my history and provides thoughtful advice. When I have needed to call in, he has always been helpful. I never feel rushed. Thank you.”
“I had my first MRI. I was ignorant to the difference between my prior CT scans and an MRI scan. I was very nervous of the tight space and Teresa Childers was assigned to my MRI. I expressed my angst and my ignorance of the situation with her. Teresa was very calming and patient with me and took the time to explain the process to me with a suggestion of how to proceed in a way that helped calm me. I know this may seem insignificant to whoever is reading this, but I would not take the time to write this if it wasn’t significant to me. I was alone and felt overwhelmed and fear of anxiety. I want to express my appreciation to Teresa for her professionalism and caring bedside manner.”
“A special thanks to Dr. Carin Craig. She is always a great listener and she always responds with additional helpful advice. Everything is always handled with professionalism and with great courtesy.”
“After several disappointing attempts to see a neurologist in my local area, we decided to call Sansum Clinic. Right away they got me an appointment and started all the necessary tests. Because we are from out of town, a four hour drive one way, I was seen and had a couple of tests done the same day! Here I had waited months to get this done by a doctor just down my street. Wonderful doctors and very pleasant staff.”